Offline operation

The internet drops. Service carries on.

NowOS keeps essential operations inside the store. Orders continue over the local network, and the main register catches the backoffice up when the internet connection returns.

Team continuing service on NowOS during an internet outage

Orders remain active

Your team can keep opening, adjusting and settling orders handled by the main register.

The local network carries the work

Paired devices communicate with the main register over store Wi-Fi, even when that Wi-Fi no longer reaches the internet.

The backoffice catches up afterwards

When connectivity returns, the main register sends the operations kept locally without asking staff to enter them again.

An outage without stopping service

Service underwayConnected
Internet unavailableLocal active
Orders saved on siteService continues
Connection restoredCatching up
01

During the outage

The person in front of you remains the priority.

An outage does not force staff to write orders on paper or wait at a reconnecting screen. The main register continues recording activity on site, and secondary devices remain coordinated while they can reach it over the local network.

  • Order taking stays available on site
  • The same shared state across devices
  • No re-entry of completed work
02

Internet is not Wi-Fi

A stable store network still matters.

NowOS can work without internet access, but in-store devices still need to talk to each other. The router and local Wi-Fi therefore need power, and the main register must keep NowOS open in the foreground.

  • Router and local Wi-Fi kept powered
  • Main register plugged in and available
  • Secondary devices on the same network
03

When connectivity returns

Catch-up happens without breaking the flow.

The main register resumes its cloud connection and sends the operations accumulated on site. The backoffice catches up with store activity while staff continue serving on the same screens.

  • Cloud updates resume automatically
  • Local history sent to the backoffice
  • Service continues while catch-up runs

FAQ

Questions before you choose.

Built for your business

Your POS should never slow down your revenue.

NowOS streamlines sales, checkout and management so your team can keep pace without adding complexity.

Request a demo FR · EN · Remote onboarding