The right context at the door
Time, name, covers, planned tables and useful signals appear in the register’s bookings panel.
EatNow integration
The booking does not stop at the restaurant door.
When EatNow is connected to NowOS, booking context follows the team from arrival into service. The register reflects useful information, while EatNow remains the system where bookings and guest knowledge are managed.
From booking to the next welcome
BookEatNow manages the booking
WelcomeNowOS shows floor context
ServeThe order stays linked to the booking
RecogniseEatNow consolidates guest knowledge
A booking linked to service
When staff seat the party, NowOS opens an order linked to the booking with covers already set.
Guest knowledge stays with EatNow
The register shows the guest profile read-only; EatNow remains its manager and can enrich it using information covered by the integration.
01
Before arrival
The floor sees what deserves attention.
Bookings for the service are grouped by time beside the floor plan. Staff can search by name or phone number, open the sheet and review details supplied by EatNow — such as covers, planned tables, an allergy, an internal note or a prepayment when present.
- Bookings presented in service order
- Search beyond the day currently shown
- Reserved tables highlighted on the floor plan
02
At the door and on the floor
Seating turns context into an order.
From the booking sheet, staff choose tables and confirm seating. NowOS then opens an order linked to that booking with covers set. During the meal, the Guest tab can reflect the profile supplied by EatNow without suggesting those details are editable in the register.
- Suggested tables, adjustable while seating
- Order and booking linked throughout service
- Guest profile shown read-only
03
After service
This visit can inform the next welcome.
The integration supports service events returning to the provider, including when a check is paid. EatNow can then consolidate the visit history and guest-profile aggregates it manages, and make them visible again in NowOS on a future booking. Responsibilities stay explicit: NowOS runs service; EatNow manages the guest relationship.
- Service milestones shared under the integration contract
- Visit history consolidated in EatNow
- Context available on a future booking
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